It has been a challenging year for everyone and it has been uplifting to receive such positive feedback from from so many sites that remained open throughout. The office team have worked hard to re-organise the workforce and implement the changes of procedures but it is the cleaning operatives who have often go over and above and it’s great when they get recognised for this. This is the most recent email that we’ve received and we’d like to thank all of our operatives who have worked tirelessly throughout the pandemic to keep sites clean and safe.
Dear Clearview Management Team,
I wanted to contact you to tell you how pleased we are with the cleaning support that we have from our colleague Jane. Jane has been essential in supporting the service to remain open throughout the pandemic.
A recent staffing review showed that our clinical team had no time off due to ill health during the pandemic and we believe that this is partly due to the superb hygiene levels and infection control that is carried out by Jane. The team know that they are safe and trust that the clinic space is always maintained by Jane, that they can start afresh every day. In turn they are aware of keeping Jane safe too and making sure they follow stringent infection control procedures. In a meeting yesterday with our Commissioners, Herefordshire Council, Jane was highlighted as being pivotal to the service and I was asked to personally thank her for her commitment and dedication to the service.
Not only that, she’s a pleasure to have in the clinic as an important part of our team.
Kind regards,
Gary
Gary Seaton MPH, BSc (Hons)
Service Lead, Herefordshire Integrated Sexual Health Services